Terms: Prepayment or Net 30 days with credit approval.
Credit Cards: The factory accepts Visa, MasterCard, and American Express as prepayment on orders only. Freight will be charged separately.
Production Time: Allow 1 week to produce artwork suitable for engraving. Normal production time is 7-10 days after approval of artwork. Rush service is available with a rush charge 15% (G) or $30 (G), whichever is greater.
Make-ready and Set-up: There is a charge of $45.00 (G) for make-ready and set-up per location. There are no make-ready charges on identical re-orders. Where multiple logos and etching areas are involved in a single design, additional make-ready charges may be required. If only straight-line copy is to be etched the make-ready charge is $35.00 (G).
Personalization or Copy Changes: $6.00 (G) to change one or two lines of copy.
Make-Ready (Conversion): When artwork is enlarged or reduced in exact proportion and text for another product, the charge is $10.00 (G).
Merchandise Returns: No returns will be accepted for credit without prior authorization.
Paper Proofs: There is no charge for the first 2 paperproofs on new orders. Additional paper proofs are $5.00 (G).
Cancellations: Orders cancelled will be subject to payment for all make-ready costs, plus all applicable product and production costs.
Color fill: Standard colors available are Gold, Silver, and Black. No PMS color match. Add two (2) working days to normal lead times. $10.00 (C), per piece, one color only.
Co-Op Pricing: Use end-quantity pricing.
Custom Products: We will work with you to fulfill your custom product requirements. Contact factory for additional information.
Shipping: All orders are shipped F.O.B. factory, California. Shipping charges will be added to the invoice. There is a $5.00 (G) charge for all drop shipments after the first location. Customer must supply master lists and/or labels. When shipping on the customer’s account, there will be a $4.00 (net) handling charge per box applied to invoice.
International Shipments: Distributor must choose carrier and supply all necessary paperwork prior to shipment. Shipments requiring factory to do research or provide information or documentation will be charged at a rate of $50.00 (G) per hour, minimum $30.00 (G).
Larger Quantities: For pricing on quantities larger than those listed in the catalog, please contact factory.
Product Variances: Some products inherently have bubbles, chill marks, flow lines, and other variances. These are not considered defects. If you have any questions of how this may affect the product you are ordering, please contact factory.
Blank Merchandise: Use end-quantity pricing.
Product Availability and Pricing: All catalog prices are effective through December 31, 2006. However, we reserve the right to withdraw any item from our line and to change pricing or services, at any time, prior to our accepting an order for shipment. All items are subject to availability.
Random Samples: Prepaid, within 30 days, less any shipping and handling fee.
Speculative Samples: Speculative samples will be billed at the one quantity price plus set-up charges. When spec samples results in an order, set-up charges will not be charged again, and the cost difference between one quantity and actual order quantity will be charged.
Second Side Engraving: There is an $8.75 (G) to engrave a second side or location.
Claims: All orders are shipped F.O.B. Factory. The distributor must make claims for damage with carrier. Claims must be made with 15 days of shipment.
Specifications: Dimensional sizes may be rounded to the nearest 1/8″. We reserve the right to to change specifications prior to our accepting an order for shipment.
Trademarks: All liability for the proper use of a trademark rest with the customer. We reserve the right to photograph or show as samples any item produced by us without any liability on our part as to trademark or artwork rights.
Most of the logos shown in this catalog are from our customers and are used for display purposes only. No endorsement of our products should be implied.
Packaging: Packaging is subject to change based on availability.
Weights are approximate.